HEALTH GUARANTEE

We  take pride in the fact that our relationship with you does not end when take home a kitten from us. As a conscientious breeder, experienced  kitten counsellors, and die-hard kitten lovers, we’d like to believe nothing can ever go wrong with our kitten’s. However, certain things are  never in our control. A kitten’s health is dependent on a lot of factors like genetics, exercise, food & nourishment and overall care.


If something does go wrong, we always strive to help, oftentimes even when our guarantee doesn’t cover it. While we may not be able to guarantee that your kitten will never have a health problem, we guarantee that we will do our best to ensure your new family member is a healthy one!

OUR HEALTH GUARANTEE

We do not believe your pet is replaceable but we do believe that sometimes the pain can be lessened in the company of another furry friend. In the unlikely event of the death of a kitten within two years from its birth due to genetics, or if the pet is found to have congenital or  hereditary disorders (within two years) which adversely affects the health of your kitten, we will replace the pet with another of equivalent value at no cost to you. The cause of death should be certified by a licensed veterinarian.


In  the event of the death of a pet, due to genetics, after ten years of birth, we will issue a credit in the amount of 70% of the original cost  towards the purchase of a replacement kitten of equivalent value. The cause of death should be certified by a licensed veterinarian.

WHAT WE NEED FROM YOU

Nothing delights us more than knowing we were able to bring a healthy, happy kitten to you. We do seek out your help to ensure your kitten remains healthy. Here are a few measures that will help:

Send  us a copy of the examination (medical record) within 2 business days of receiving your pet. The examination must be performed by a licensed veterinarian. Your pet will come with up-to-date, age-appropriate  vaccinations, so make sure you do not vaccinate within the first ten  days of receiving your pet.

The daily healthcare and maintenance of your pet, including all the recommended immunisations and examinations.


While  we de-worm and vaccinate your pet till the departure date, we’d like  you to continue proper de-worming and conducting regular exams up to 16  weeks of age or more (or as recommended by the veterinarian).

EXCEPTIONS TO OUR GUARANTEE

We cannot guarantee the disposition or temperament, conformation, size, weight, colour, markings or breeding ability of your new pet.

No replacements will be given if the breeds that are known to be prone to hip dysplasia, are over-weight.

Failure to provide your kitten with timely inoculations or regular veterinary care will void this guarantee.


This guarantee does not cover any costs associated with spaying or neutering, including undescended testes.